Privacy Policy

Hebei Xiong'an Yunjinghan Technical Service Co., Ltd.
Email: service@tavellea.com

Last Updated: December 25, 2025

At Tavellea™, protecting your privacy and building a trusted shopping experience are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our collections, or make a purchase.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that helps us provide a smooth shopping experience, process orders, improve our services, and communicate with our customers.

Information You Provide

When you interact with Tavellea™, we may collect information such as:

Full name
Email address
Shipping address
Billing information
Phone number
Payment-related details
Order history
Messages submitted to customer support

This information may be collected when you:

Place an order
Contact our support team
Subscribe to updates
Participate in promotions or other website activities

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type and device information
Website activity and browsing behavior
Pages viewed and interaction data
Cookie and similar technology information

This helps us understand how visitors use our website and improve your shopping experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

Order Processing & Service Support

We use your information to:

Process and complete purchases
Confirm orders
Arrange shipping
Provide tracking updates
Respond to customer inquiries

Website Improvement

We may use collected information to:

Improve website performance
Enhance product selection
Personalize your shopping experience
Understand customer preferences

Communication

With your permission, we may send:

Product updates
Special offers
Promotional messages
Important service notifications

You may unsubscribe from marketing communications at any time.

Security Protection

We use information to help:

Detect suspicious activity
Prevent fraudulent transactions
Protect our website and customers

3. Data Security

Tavellea™ takes reasonable measures to protect your personal information.

We use appropriate security practices, including:

🔒 Secure Transactions
Payment information is processed through trusted payment providers using encrypted technology.

🔐 Limited Access
Personal information is accessible only to authorized personnel and service providers who need it to operate our business.

💳 Payment Information Protection
Tavellea™ does not store complete credit or debit card information on our servers after payment processing.

While we take precautions to protect your information, no online transmission method can be guaranteed to be completely secure.

4. Information Sharing & Third Parties

Tavellea™ does not sell or rent your personal information to third parties.

We may share necessary information only with trusted service providers who help us operate our business, such as:

Payment processors
Shipping and fulfillment partners
Website hosting providers
Customer service tools
Marketing and analytics providers

These partners may only use information as needed to provide their services.

Advertising & Analytics Partners

We may use third-party technologies such as cookies, pixels, or analytics tools to understand website activity and provide more relevant advertising.

These providers operate under their own privacy policies, which may include:

Meta privacy policy: https://www.facebook.com/privacy/policy
Google privacy policy: https://policies.google.com/privacy

You may manage advertising preferences through these providers or your browser settings.

5. Cookies Policy

Tavellea™ uses cookies and similar technologies to improve website functionality and enhance your browsing experience.

Cookies are small data files stored on your device that help websites remember preferences and activity.

We may use cookies for:

Essential Cookies

Used for important website functions, including:

Shopping cart operation
Checkout processing
Account features

Analytics Cookies

Used to understand:

Website performance
Visitor behavior
Customer experience improvements

Marketing Cookies

Used to help provide more relevant advertisements and measure campaign performance.

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

6. Third-Party Websites

Our website may contain links to external websites or services.

These third-party websites have their own privacy practices, and Tavellea™ is not responsible for their content, security, or privacy policies.

We recommend reviewing the privacy policies of any third-party websites you visit.

7. California Privacy Rights

Tavellea™ respects applicable privacy rights provided under California law.

Depending on your location, you may have rights regarding your personal information, including:

Requesting access to collected information
Requesting correction of inaccurate information
Requesting deletion of personal information
Opting out of certain data-sharing practices

To submit a privacy request, please contact us at:

service@tavellea.com

8. Children’s Privacy

Tavellea™ does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our website, please contact us immediately. We will take appropriate steps to remove such information.